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Syncee Collective Dropshipping & Wholesale

Syncee Collective Dropshipping & Wholesale This company domain is unverified.

Debrecen, Hungary

Job Title
Customer Success Manager
Experience
Junior
Vacancies
1
Office time
MON - FRI: 9:00 AM to 5:30 PM
Location
Debrecen, Hungary
Job Type
Full Time On-site
Deadline
31 January, 2025

Company Description

Syncee is a global B2B dropshipping & wholesale platform designed to help retailers and suppliers connect. With more than 20 years of experience in ecommerce, the company currently has 200k+ merchant clients from all over the world, and we partner with world-famous companies as well. Syncee has been an industry leader in dropshipping solutions since 2015.

 

One of our main solutions is Syncee Marketplace where online merchants can browse among millions of ready-to-sell products from hundreds of reliable suppliers. The product uploads, updates, and order synchronization are all automated by Syncee.

 

We know how a successful online store works. That’s why we created the ecommerce application Syncee with the needs of retailers and suppliers in mind. We also know that more and more demands are emerging day-by-day, so we are continually developing Syncee services. Thanks to continuous improvement, more and more merchants choose Syncee every day and it has become one of the most popular dropshipping applications.

Skills
  • Problem Solving
  • Customer Service
  • Customer Success
  • client relationship
  • Attention to detail

Description

About the position

 

We are looking for a motivated and experienced Customer Success Manager for our office in Debrecen. Your primary responsibility will be to build strong, long-lasting relationships with our clients, ensuring they derive maximum value from our products and services. You will serve as the trusted advisor and advocate for our customers, helping them navigate their journey with Syncee and ensuring their success and satisfaction.

 

As a Customer Success Manager, you'll work standard business hours with no shift work, providing support via chat and email. Experience in e-commerce as a customer success manager is an extra advantage. You'll build strong client relationships, help with onboarding, and address both customer success and technical issues.

 

Work environment

 

In our office in Debrecen, our friendly and supportive team collaborates as a unified force, working together seamlessly on daily tasks. Assigned by the team leader, these tasks are efficiently managed and reported back to them.

 

Join our dynamic international company, a youthful team being at the forefront of B2B dropshipping and wholesale solutions. Since 2015, Syncee has led the industry, leveraging more than two decades of e-commerce expertise, serving 200k+ online stores globally. Our platform seamlessly integrates with major e-commerce platforms like Shopify, Wix, WooCommerce, and Squarespace, offering millions of products on our marketplace, and helping retailers and suppliers connect effortlessly.

 

What we expect from you

 

  • Proven experience as a customer success manager, preferably within a similar environment
  • Experience of working with Intercom or similar live chat platform useful but not essential
  • English language - Advanced level both written and spoken
  • Affinity for relationship building with customers
  • Excellent communication and interpersonal skills
  • High problem-solving skills
  • Empathetic, positive attitude with a desire to help customers reach their goals
  • A high level of accuracy and attention to detail is required

 

Life at Syncee Collective Dropshipping & Wholesale
Syncee Collective Dropshipping & Wholesale

															Syncee Collective Dropshipping & Wholesale

															Syncee Collective Dropshipping & Wholesale

															Syncee Collective Dropshipping & Wholesale

															Syncee Collective Dropshipping & Wholesale

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